Data we collect
When you use the Cybrium Esports portal to discover competitive circuits and verified tournaments, we collect certain information to provide a seamless experience. This includes basic identifying information such as your name, email address, and gaming handles when you submit inquiries. We also automatically collect technical data, including IP addresses, browser types, and device information to ensure our platform functions correctly across all devices.
How we use it
The information we collect is primarily used to facilitate your access to elite tournament directories and to process communication between teams and tournament organizers. We use technical data to monitor site performance, prevent fraudulent activity, and improve the overall user experience. Your data helps us tailor our directory to show the most relevant regional LANs and online leagues based on your location and preferences.
Player inquiry data
If you contact us regarding tournament rules, sponsor-funded prize transparency, or general support, we retain the contents of your inquiry, including your email address and any provided player tags. This allows our support team to respond accurately to your requests and maintain a history of communications to better assist you with future inquiries regarding competitive circuits.
Team registration requests
Cybrium acts as a directory and portal. When you initiate a team registration request through our site, the information provided (such as roster details, team names, and contact emails) may be passed directly to the third-party tournament organizer hosting the event. We do not process entry fees or handle sensitive financial data; all such transactions are managed by the verified tournament providers under their own privacy policies.
Third parties
We do not sell your personal data to third parties. We may share necessary information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We also share registration request data with the specific tournament organizers you choose to interact with.
Data retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Player inquiry data and registration logs are kept to maintain secure records of tournament participation requests and to comply with any legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your rights
Depending on your location, you may have specific rights regarding your personal data. This includes the right to request access to the data we hold about you, request corrections to inaccurate data, or request the deletion of your data. You may also have the right to object to or restrict certain processing of your information. To exercise these rights, please reach out to our privacy team.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us. Cybrium LLC is located at 3140 Spencer Hwy, Pasadena, TX 77504, United States. You can reach our data protection officer by emailing support@cybriumllc.com.
Need further assistance?
If you have questions about how your team's data is handled during registration, please contact our support team at support@cybriumllc.com.